Workshop - Big Data Challenges

Thursday, April 17, 2014

Speaker: Carol Brock, CRM

In this presentation, Carol Brock presented strategies used to establish the eERDMS program, garner support, consolidate systems, modernize forms, and apply super buckets and auto-classification to manage content at receipt or transmission. 

eERDMS, the Department of the Interior’s award winning eMail Enterprise Records and Document Management System is a FISMA moderate cloud solution which journals and indexes about 70 million emails a month. For the past two years eERDMS has been recognized by OpenText’s Hero’s Award for Enterprise Content Management in the Cloud. eERDMS is uses enterprise-wide, functional retention schedules and auto-classification to manage content. The solution supports records, e-discovery, FOIA, Ethics, Administrative / Congressional record, cybercrimes, and inspector general activities. 

Furthermore, eERDMS provides a single web-based platform for hosting and managing all 20,000+ agency forms. eERDMS allowed the Department to modernize their forms allowing for mobility (available on smartphones and tablets), digital signatures, workflow, payments, and more anytime, from anywhere.


Carol Brock, CRM

Ms. Brock is VP - Information Governance with IQ Business Group and a Certified Records Manager.  Currently she is working with the U.S. Department of the Interior to implement ERDMS.

Ms. Brock is the former Director of Information Assets for the U.S. Government Accountability Office. While at U.S. GAO she successfully spearheaded a NARA pilot project for simplified records scheduling and implemented an enterprise-wide electronic recordkeeping system for which she earned the National Archivist’s Achievement Award. In June 2010, she provided invited expert testimony, before the U.S. House Subcommittee on Information Policy, Census, and National Archives of the House Committee on Oversight and Government Reform on “Federal Electronic Records Management:  A Status Report.”

Ms. Brock has 27 years of Federal records management experience as a contractor, consultant, and Federal employee. She is also a Research Fellow at the University of Texas at Austin working on a Ph.D. in digital preservation.  Being an active member of ARMA, AIIM, SAA, and the FIRM Council, she speaks regularly on leading records management topics.