Research Analyst - City of Austin, Office of the City Clerk

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Position Information

Posting Title: Research Analyst
Job Requisition Number: COA075123
Position Number: 100623
Job Type: Full-Time
Division Name: City Clerk

Minimum Qualifications

  • Graduation from an accredited four (4) year college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and one (1) year of experience in a research field. Or
  • Master’s Degree in Business Administration, Public Administration, Social Sciences or related field.
  • Licenses or Certifications:
  • None


  • Notes to Applicants:

If selected to interview, candidates will be required to conduct a presentation.

Pay Range: $21.31 – $27.06 per hour
Hours: Monday – Friday, 8:00 am – 5:00 pm
Job Close Date: 05/31/2016
Type of Posting: External
Department: City Clerk
Regular/Temporary: Regular
Grant Funded or Pooled Position: Not Applicable
Category: Professional
Location: 301 W. Second Street

Preferred Qualifications

  • Experience with the implementation and administration of document management systems, records management systems, content management systems, or data management systems.
  • Knowledge of concepts and principles of application programming and database design including systems analysis, system design, software analysis, or software testing. Experience with application programming and development.
  • The ability to research, assess, synthesize and present information, including making recommendations on legal, regulatory, technical, business and other types of requirements.
  • Knowledge of creating database queries, conducting data analysis, and using reporting tools. 
  • Skill in oral and written communication. Ability to train others. Knowledge of training methodologies and techniques.
  • Skill in handling multiple tasks and prioritizing job duties. Skill in planning and organizing.
  • Ability to establish and maintain good working relationships with the public and City employees at all levels. Strong customer service orientation.
  • Skill in data analysis, decision making, and problem solving. Ability to keep up-to-date with emerging technologies and apply this knowledge to daily activities.

Duties, Functions and Responsibilities

  • Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
  • Gathers data to meet specific project objectives by using various informational sources.
  • Assists in planning design instrumentation and research methodology for gathering data.
  • Collects information and establishes a database to catalogue, update and retrieve data.
  • Analyzes data to determine trend, discrepancies or other specific departmental business issues.
  • Coordinates meetings with targeted audiences to identify or clarify departmental issues, which may include committees, consultants, citizen’s groups, etc.
  • Authors or edits technical reports to provide a summary of findings.
  • Manages data using statistical analysis processes and project management techniques.
  • Conducts presentations and designs ancillary visual graphics to enhance reporting
  • Responsibilities- Supervision and/or Leadership Exercised:
  • None

Knowledge, Skills and Abilities

  • Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Knowledge of statistical methodology.
  • Knowledge of city practice, policy and procedures.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to establish databases to maintain or track data.
  • Ability to conduct presentations.
  • Ability to author technical documents.
  • Ability to identify variables and utilizing various resources to gather data.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with other city employees and the public.

Does this job require a criminal background investigation? This position does not require a criminal background investigation
EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* This position requires graduation from an accredited four (4) year college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and one (1) year of experience in a research field. Or Master's Degree in Business Administration, Public Administration, Social Sciences or related field. Do you meet these requirements?

Yes
No

* Describe your experience with the implementation and administration of document management systems, records management systems, content management systems, or data management systems.

(Open Ended Question)

* Describe your experience with application programming and development, including any programming languages with which you are familiar.

(Open Ended Question)

* Describe your experience conducting research, analyzing findings, and presenting conclusions and recommendations.

(Open Ended Question)

* Describe your experience with creating database queries, conducting data analysis, and using reporting tools, including the database platforms and/or reporting tools you are most familiar with.

(Open Ended Question)

* Describe your experience in presenting information, developing educational programs or conducting training sessions. This may include “in-person” training, webinars, or computer-based training programs.

(Open Ended Question)

Optional & Required Documents
Required Documents
Cover Letter
Resume
Optional Documents