Global Records Manager - Whole Foods

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Job Description
Manage company-wide records database, including: entering, mapping, and tracking record content types and retention levels; monitoring retention and destruction schedules; training records database users on functionality; and auditing records database. Responsible for making strategic decisions; partnering with organizational leadership and giving enterprise direction to RIM program staff and program users.


  • Review information management and technology processes applicable to RIM.
  • Analyze and interpret the business operations, legal, and RIM requirements.
  • Organize, analyze, and interpret information.
  • Develop performance measure guidelines and metrics.
  • Establish new records management systems.
  • Administer records management programs
  • Deal with enquiries and requests for information from both internal and external clients
  • Ensure compliance with applicable fiscal, legal or administrative requirements such as ISO9000 certification
  • Participate on several project teams in conjunction with content management.
  • Assist in creation and administration of retention and destruction policy.
  • Train records database users.
  • Audit records retention database for compliance.
  • Assist with E-Discovery requests.
  • Evaluate and approve changes to RIM program by reviewing feasibility studies and business cases and monitoring trends.
  • Provide program information to executive management and stakeholders.
  • Collaborate with stakeholders by developing a communication and outreach strategy to achieve awareness and integration of the RIM program.
  • Communicate RIM program requirements and goals through education and relationships to reinforce compliance, best practices, and industry standards.
  • Perform other related duties as assigned


  • Four year college degree preferred, with an emphasis in archive studies, information science, records management, information management, librarianship or museum studies
  • Seven years of records retention, legal, and/or information technology experience.
  • Three years of legal experience (records management, legal assistant, e-discovery, paralegal, etc.)

There are three certifications in this field, not required but would be a plus:

  • CRM - icrm
  • IGP – arma
  • CIP - AIIM
  • Effective time management and ability to manage multiple tasks and deadlines in an organized fashion.
  • Clearly understand records content and retention subject area and other basic legal concepts: regulatory and corporate structures, records destruction schedules, etc.
  • Clearly understand correspondence, regulations, statutes, articles, legal documents and memoranda; and ability to communicate effectively, both verbally and in writing. 
  • Ability to effectively conduct system assessments and communicate/initiate results/corrective actions.
  • Ability to effectively train people on software applications.
  • Ability to use SharePoint software at a proficient level.

At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.