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Head Of Reference

Monday, June 28, 2021 2:36 PM | Crystal Koutz (Administrator)

Position Title:  Head Of Reference

  • Division:  Archives & Information Services
  • Work Location:  1201 Brazos, Austin, TX 78711
  • Working Hours:  Monday - Friday, 8AM - 5PM
  • Salary Group:  B-22
  • Classification #:  1600C - Manager I
  • Job Posting #:  00015478
  • Monthly Salary:  $4,900 - $5,700/Month
  • Date Job Available:  August 1st, 2021

Apply Here:  Job Description - TSLAC - Head of Reference (00015478) (taleo.net)

TSLAC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age or disability in employment or in the provision of services, programs, or activities. For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TSLAC Human Resources office by calling 512-463-5474.

Applications submitted to TSLAC may be subject to public disclosure, upon request, pursuant to the Texas Public Information Act.

Veterans, Reservist or Guardsmen with an MOS or additional duties that fall in the fields no applicable MOS for Library Assistant or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply. Please call Human Resources at (512) 463-6564 with questions or for additional information. Additional Military Crosswalk information can be accessed at http://www.hr.sao.state.tx.us/Compensation/MilitaryCrosswalk/MOSC_Inform...


Performs routine (journey-level) managerial work administering the daily operations and activities of the Information Services Department of the Texas State Library and Archives Commission. Ensures access to information by government officials, government employees and the general public. Provides technical expertise and guidance essential to achieving the service objectives of the department. Supervises both para-professional and professional staff. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.


  • Oversee staff including conducting performance appraisals and creating development and retention plans.
  • Responsible for the analysis, acquisition and management of the General Reference, Genealogy, and Texana collections.
  • Coordinate and manage the state and federal documents depository programs.
  • Oversee bibliographic services (cataloging) and inter-library loan programs.
  • Provide professional reference and research services to Texas State Library users.
  • Develop budget requests; monitor expenditures and related vendor performance.
  • Recommend, develop and implement policies and procedures related to library collections and public service; and monitors compliance.
  • Prepare reports and provides statistics for the division and agency.
  • Conduct special projects as assigned by the Division Director.
  • Attend work regularly and in accordance with agency leave and attendance policies.
  • Comply with all applicable agency policies and procedures, including safety and standards of conduct.


  • Conduct special studies, needs analyses, and long-range planning as it relates to information service research methods and reference standards.
  • Prepare articles/publications and make presentations to promote awareness and use of the collections.
  • Oversee tours, orientation, workshops and presentations.


  • Master’s degree in library and information science from an ALA-accredited program.
  • Three years’ experience managing a specific library service, such as interlibrary loan, circulation services, stacks, or cataloging.
  • Experience providing professional reference services.
  • Experience working with Federal documents in the reference/public services area.
  • Experience hiring, training, and supervising staff.
  • Experience using an integrated library system.
  • Experience using word processing, database and spreadsheet applications.
  • Knowledge of library and reference tools, techniques, and services; of standard research sources; and of computer-assisted search theories and techniques.
  • Ability to handle several reference queries simultaneously in a high stress environment.
  • Ability to multi-task, set priorities and perform work independently.
  • Ability to communicate effectively both orally and in writing.
  • Ability to make public presentations.
  • Ability to move boxes weighing up to 40 pounds.
  • Ability to direct and oversee the work of others.


  • Knowledge of library statistics methodology.
  • Experience in library outreach or library programming.
  • Experience in collection development.
  • Experience with archives/special collections.
  • Ability to speak, read and write Spanish.
  • Knowledge of U.S. and Texas history and government, as demonstrated in a work environment.
  • Ability to apply innovative ideas to improve the operation of a reference services unit.


  • College transcripts (undergraduate and graduate) must be submitted at the time of application.
  • Must submit writing sample with application; sample should reflect professional business style and be no more than 500 words in length.
  • Applicants selected for interview will make a 15-minute presentation on a designated topic at the time of the interview to assess ability to provide instruction and make public presentations.
  • Occasional overtime work, including night and weekends may be required.
  • Criminal history check will be required of successful applicant.
  • Ability to work in a non-smoking environment.


  • Reports to the Director, Archives and Information Services Division.
  • Supervises Senior Reference Archivist; Reference Librarians; Access Librarian, Reference.
  • Archivists; Bibliographic Librarians and Library Assistants.

Apply Here:  Job Description - TSLAC - Head of Reference (00015478) (taleo.net)


The Austin ARMA Chapter is chartered under ARMA International.  ARMA International is a not-for-profit association and the leading authority on managing records and information.  The Austin ARMA Chapter operates in the beautiful capital of Texas and the chapter is part of the Southwest Region of ARMA International.

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