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Records Information Architecture (RIA) Program Manager

Friday, December 02, 2022 11:09 AM | Crystal Koutz (Administrator)

Records Information Architecture (RIA) Program Manager


Job Number:  Job no: 496929

Company Name:  Lower Colorado River Authority

Department / Business Area:  Information Management/Legal Services

Job Type:  Full Time Position, 40 Hours A Week

Location Type:  Hybrid Schedule

On-Site Address:  3701 Lake Austin BLVD., Austin, Texas 78703

Other Information:  Competitive salary, Can also apply on Linked-In

Position Summary:  LCRA is looking for a Records Information Architecture (RIA) Program Manager to serve at an expert level facilitating transformation of records management. RIA Program Managers expertise will include local government records management requirements and act as a liaison and advisor to business areas for all records and information related matters. Collaborates with internal customers to develop electronic content management best practices for specific business needs. This position requires specialized depth and/or breadth of expertise to have the ability to develop a document architecture to meet the requirements of the departments / business areas. Interprets business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. May lead functional teams or projects.

Minimum/Required Qualifications:  

- Twelve or more years of experience in records or information management, database administration, business systems analyst or library science.

- A degree(s) in records and information management, library science or related field may be substituted per LCRA guidelines for certain years of experience.

Other Desired Qualifications:

- Certified Records Manager (CRM) or Certified Records Analyst (CRA) designation

- Information Governance Professional Certification (IGP)

- Certified Information Professional (CIP)

- Demonstrated ability to develop, document, lead, and communicate processes while providing recommendations on execution of strategies.

- Experience in the energy or public utility industry

- Experience in process improvement or project management

Duties / Job Functions:

1) Serve as the technical expert in document management to design the layout for uploading records in appropriate databases having the ability to capture business requirements and process workflows.

2) Supports departments in managing their physical and digital records to ensure compliance with LCRA's retention schedule. Analyzes existing records management procedures within assigned departments of responsibility and assesses the need for modifications. Identifies necessary changes or enhancements and anticipates their impacts to business processes.

3) Collects business requirements to perform workflow and process analyses and implements procedural modifications that remain compliant with standardized processes but enhance information accessibility.

4) Works with Digital Services to leverage automation in electronic content management systems to automatically apply retention schedules and access restrictions. Collaborates with cross functional teams to ensure proper information/record classifications, metadata and retention requirements for each business area are applied in the electronic records management system and in alignment with LCRA retention schedule.

5) Facilitates the processing of Authorizations for Destruction (AFDs) or legal e-discovery requests between department and internal business areas.

6) Communicates professionally with customers to ensure timely processing and quality service delivery of requests.

7) Develops and administers training programs for staff and user departments to ensure standardization of electronic document and records systems and their effective use.

8) Performs work by traveling independently to various locations as scheduled.

You gain:

- Competitive salary & medical, dental, vision and legal insurance

- Paid time off, including time for vacation, sick and family care leave

- 401(k) match up to 8% that includes a student loan 401(k) contribution program option

- Life and disability insurance

- Wellness program including wellness incentive

- Extensive learning & development programs And more

- all to create a compelling and rewarding work environment.

Information About The Company: LCRA exists to serve the people of Texas. It’s been that way since the state Legislature created us in 1934. We continue that legacy today by providing a multitude of vital services to our customers and communities. Our mission To enhance the quality of life of the Texans we serve through water stewardship, energy and community service. What we do We produce and deliver electric power, manage the lower Colorado River and provide a reliable water supply, manage a public parks system and support community development. LCRA is funded by revenue we generate, the vast majority of which comes from generating and transmitting electricity. A very small portion of our revenue comes from selling water. We do not receive state appropriations or have the ability to levy taxes.



The Austin ARMA Chapter is chartered under ARMA International.  ARMA International is a not-for-profit association and the leading authority on managing records and information.  The Austin ARMA Chapter operates in the beautiful capital of Texas and the chapter is part of the Southwest Region of ARMA International.

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