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Texas Workforce Commission: Records Analyst II

Friday, May 05, 2023 11:27 AM | Erica Rice (Administrator)

Records Analyst II

Company Name:  Texas Workforce Commission, Records Management Center/Document Services

Company Location: 4405 Springdale Rd. Suite C, Austin, TX 78723

Salary/Pay Range: $3,958.34

Job Type: Full-Time, On-Site Only

Hours/Days Expected To Work: 8:00-5:00pm /Monday - Friday / In Office

Position Summary:

Records Analyst II

Are you an experienced Records Analyst who is focused on timely, accurate completion of projects? Are you knowledgeable with consultive services and technical assistance work?

Who we are:

TWC connects people with careers all over the state. While we are headquartered on the north lawn of the Texas State Capitol in Austin, we have offices statewide. We're a Family Friendly Certified Workplace with a great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.

This Records Analyst position will assist the agency Records Management Officer with the management and implementation of TWC records management program. This position is an “in the office” position located at the Records Management Center, 4405 Springdale Road, Austin, Texas.

What you’ll do:

The Records Analyst performs complex (journey-level) records and information management work. Work involves designing, evaluating, reviewing, recommending, creating, implementing, updating, and maintaining a records and information management program. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

You will be Trusted to:

Assist with developing, maintaining, and implementing the agency’s records retention schedule.

Assist with the identification of vital records and the creation and maintenance of the agency’s vital records protection and disaster recovery plans.

Assists with developing and conducting records management training for agency staff and promotes awareness and understanding of records and information management.

Assist in developing program policies, procedures, standards, and manuals in accordance with records management program objectives and goals.

May assist in developing and conducting surveys, inspections, or reviews to determine compliance with records management requirements, laws, regulations, policies, and procedures.

May prepare administrative reports, studies, and specialized research projects.

Oversee the completion and ongoing maintenance of the department’s records inventory.

Advise and assist records management liaisons and agency staff on a variety of matters related to records and information management.

Communicate with customers on records requirements, attend meetings and conferences related to records management.

Maintains the agency records disposition log(s).

Perform related work as assigned.

Minimum/Required Qualifications:

Completion of three years (90 semester hours) of accredited college or university.

One year of full-time experience in records management work may be substituted for each year (30 semester hours) of education.

Other Desired Qualifications:

Knowledge of records management theory and practice.

Knowledge of design, implementation, and management of a records management program.

Knowledge of records management laws, regulations, rules, policies, and procedures.

Knowledge of principles and concepts of information governance of various phases of records and information management.

Ability to research, analyze and evaluate data and information to formulate conclusions and communicate guidance orally or in writing.

Ability to apply standardized information management strategies and procedures to unusual and/or critical situations.

Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Experience in Customer Service

Experience/skill in utilizing Microsoft Office programs and applicable software.

Ability to manage multiple priorities and deliver high quality work with great attention to detail and accuracy.

Ability to follow prescribed records management standards.

Ability to communicate effectively

May involve travel up to 10% to other agency location and the ability to lift 45 pounds.

Ability to work 8:00 a.m. to 5:00 p.m., Monday through Friday.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Other Information:

Benefits include medical insurance, sick leave, vacation leave and retirement benefits. Learn more:



The Austin ARMA Chapter is chartered under ARMA International.  ARMA International is a not-for-profit association and the leading authority on managing records and information.  The Austin ARMA Chapter operates in the beautiful capital of Texas and the chapter is part of the Southwest Region of ARMA International.

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