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Thursday, December 17, 2020 6:34 PM | Crystal Koutz (Administrator)

Organization: Texas Department of Public Safety 

Primary Location: Texas-Austin ***This position can work from anywhere in the state***

Job: Management 

Schedule: Full-time 

Standard Hours per Week: 40.00 

Travel: Yes, 5 % of the Time 

Salary (Pay Basis): 6,926.12 - 8,437.31 (Monthly) 

Number of Openings: 1 

Closing Date: Jan 5, 2021, 11:59:00 PM 


To learn more or apply, please visit: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00012606

GENERAL DESCRIPTION:   Performs advanced (senior-level) managerial work administering the daily operations of the Records Program within the Crime Laboratory Service.  Work involves establishing goals and objectives; further developing guidelines, procedures, and policies as it relates to the Records Program of the Crime Laboratory Service; coordinating and evaluating program activities.  Plans, assigns, and supervises the work of others.  Works under limited supervision, with considerable latitude for the use of initiative and independent judgement.

The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. 00J, 00K, 00L, 34A, 01, 20, 70, 0205, 8U000, 9G100, 86MO, 86PO, 00P, 00R, 00T, 00X, 00Z, 13A, 15A, 17A, 25A, 46A, 88A, 92A, 111X, 112X, 113X, 114X, 611X, 612X, 621X, 631X, 641X, 648X, 0802, 0207, 0203, 8991


1.    Oversees and directs the performance of a variety of technical, training, research, planning, policy, assessment, and administrative activities related to the Laboratory Records Program.

2.    Develops and implements plans and policies related to the records program to improve functionality and to comply with state laws, Department policies, and accreditation standards.

3.    Oversees activities and revises program policies and practices related to the release, storage, retention, organization, and disposition of laboratory records.

4.    Directs regular monitoring and auditing activities.  Analyzes data and implements program revisions to address trends, deficiencies, and opportunities for improvement.

5.    Directs and coordinates training for internal and external stakeholders and liaises with the laboratory Quality Assurance Program.

6.    Coordinates the Laboratory review and submission of proposed amendments to the Department records retention schedule.

7.    Identifies Laboratory vital records; coordinates the Laboratory development and review of records protection and disaster recovery plans.

8.    Writes, reviews, and edits reports related to program area; provides management with current information.

9.    Helps develop and implement new polices related to the program area.

10.    Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.

11.    Perform other duties as assigned.


Education – Graduation from an accredited four-year college or university with Bachelor’s degree.  Bachelor’s degree in Criminal Justice, Physical Science, or Information Management is preferred.

Experience – Minimum of eight (8) years’ experience in an accredited forensic testing or calibration Laboratory or a minimum of eight (8) year’ work experience with records and information management.

Substitution Note:  Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.

Licensure and/or Certification – Must possess a valid driver license from state of residence.

Laboratory/Forensic and Regulatory Knowledge – Working knowledge of, or the ability to rapidly assimilate information related to forensic analysis of evidentiary samples, the associated documentation, laboratory-specific information management systems and information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.

Supervisory/Managerial/Leadership skills – Knowledge of management and supervisory methods and principles, performance and productivity standards, and fiscal/budget management.  Able to develop plans, policies, and procedures for efficient workflow and overall effectiveness, and provide clear direction to subordinates; promote teamwork and be able to motivate others to accomplish goals.

Records Management Knowledge – Working knowledge of, or the ability to rapidly assimilate information related to the design, implementation, and management of a records management program; of records management laws, regulations, and policies; and of principles and concepts of information governance.

Interpersonal Skills – Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.  Must demonstrate DPS’ core values: Integrity, Excellence, Accountability, and Teamwork.

Organizational and Prioritization Skills – Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.

Presentation/Communication Skills – Must be able to construct and deliver clear, concise, and professional presentations to a variety of audiences and/or individuals.

Research and Comprehension – Must demonstrate ability to quickly and efficiently access relevant information, and be able to utilize and/or present research and conclusions in a clear and concise manner.

Analytical Reasoning/Attention to Detail – Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.

Technology (computers/hardware/software/operating systems) – Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), Laboratory Information Management System (LIMS), Adobe Acrobat, and appropriate levels of proficiency with other utilized software and systems and be able to learn new software/systems.

Confidentiality and Protected Information – Must demonstrate an ability to responsibly handle sensitive and confidential information and situations, and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.

Safety – Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.

Travel and/or Schedule – Ability to work non-normal business hours as needed.


Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.


To learn more or apply, please visit: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00012606


The Austin ARMA Chapter is chartered under ARMA International.  ARMA International is a not-for-profit association and the leading authority on managing records and information.  The Austin ARMA Chapter operates in the beautiful capital of Texas and the chapter is part of the Southwest Region of ARMA International.

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